Frequently Asked Questions

Most frequent questions and answers

Course Enrolment

To enrol, visit our Courses page, select the course you are interested in, and follow the prompts to complete the registration and payment process.

There are no specific prerequisites for most of our courses. However, some advanced courses may require a basic understanding of English. Please check the course details for any specific requirements.

Yes, we offer a free trial for some of our courses. Visit the specific course page to see if a trial is available.

Course Structure and Content

Our courses are structured into modules, each covering different aspects of English language learning. Modules include video lessons, interactive exercises, and quizzes to test your understanding.

The duration of each course varies. Some courses can be completed in a few weeks, while others may take several months. You can study at your own pace and access the content anytime.

Yes, upon successful completion of a course, you will receive a certificate that you can download and print.

Support and Resources

We offer email support, live chat, and a community forum where you can ask questions, share experiences, and get help from instructors and fellow learners.

Yes, we provide one-on-one tutoring sessions with experienced instructors. You can book a session through our website.

Conversation cards are tools designed to facilitate discussions on various topics. They help improve your speaking skills by providing prompts and questions that you can practice with.

Payment and Policies

We accept major credit cards, PayPal, and bank transfers. All payments are processed securely through our payment gateway.

We offer a 14-day money-back guarantee. If you are not satisfied with a course, you can request a refund within 14 days of purchase.

Yes, if you need to pause or extend your course access, please contact our support team, and we will assist you with the process.

Technical Issues

If you experience any technical issues, please contact our support team via email or live chat. We will resolve the issue as quickly as possible.

Our courses can be accessed on any device with an internet connection. We recommend using the latest version of a web browser for the best experience.

Contact Us

You can reach us via email at contact@faster-english.com or use the contact form on our website. We are here to help you with any questions or concerns.